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Txuenergy.com has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases.
Consumers beware!
TXU Energy currently has an "IT issue" with there online payment methods.
When you make a payment online via check. It comes back as " Credit card declined".
This also happens when making a check payment over the phone with an agent.
Several complaints have been made by its customers. And TXU has failed to fix the issue.
They just blame the customers, and tell their customers they can no longer pay there statement by check for 12 months.
Products used:
Electric Company
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