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Verisure.co.uk has a rating of 1.0 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Verisure.co.uk ranks 131st among Security Cameras sites.
CUSTOMER NUMBER: *******
I have been trying since June 2021 to cancel my subscription. I have had numerous phone calls where I have had to wait over 45 minutes for someone to answer the phone. I work for the NHS and have better things to do on my days off. Finally, I got through last week after only 25 minutes. I was told they would not cancel my account for reasons that were not explained properly. I was told the call was recorded, but when I said I was also recording the call, which all my work calls are, Verdure (Sophie from Newcastle) put the phone down on me.
Sophie told me that I should expect debt collectors. Well listen here Verisure I have written to you and you still ignore my instructions, I therefore have no worries about defending a CCJ.
Tip for consumers:
Don't buy Verisure. I moved to a DIY solution - Ajax alarm - easy to install and use and no contract!!
Products used:
Standard Verisure alarm with camera
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