• Wowscloset

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Overview

Wowscloset has a rating of 1 star from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Wowscloset ranks 1619th among Women's Clothing sites.

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How would you rate Wowscloset?
Top Critical Review

“Avoid doing business with this company”

Dennis B.
1/13/20

Bought a shirt, terrible quality, arranged for a return, by email because they don't have A phone number that I could locate. Followed the overly complicated return instructions And 8 weeks AFTER they have received the shirt back, no refund. Tried to dispute thru Paypal. This company finally emailed me back and basically threatened me to drop my Dispute or they would not give anything back. I told them I was waiting on paypal and then They offered $10. What a joke. Bad company, bad customer service, back products. STAY AWAY.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user dennisb439
1 review
2 helpful votes
January 13th, 2020

Bought a shirt, terrible quality, arranged for a return, by email because they don't have
A phone number that I could locate. Followed the overly complicated return instructions
And 8 weeks AFTER they have received the shirt back, no refund. Tried to dispute thru
Paypal. This company finally emailed me back and basically threatened me to drop my
Dispute or they would not give anything back. I told them I was waiting on paypal and then
They offered $10. What a joke. Bad company, bad customer service, back products. STAY AWAY.

Thumbnail of user reneem254
1 review
1 helpful vote
May 24th, 2020

I ordered 3 face shields in March and never received the product or response to my emails to their customer service. I wasted $59
00 from my Social Security Disability.

Thumbnail of user pc368
1 review
1 helpful vote
May 27th, 2020

Placed an order 4/3/20. I inquired on 5/13 via email. Since then there have been multiple email exchanges, each offering a different excuse, one telling me that shipping takes 8-20 days. Well folks, we are now approaching 60 days. The tracking number they sent shows no activity on the order since 4/24. One email they sent gave me return instructions indicating I would have to pay for the return. I have yet to figure out how to return something I have never received. I see that there are complaints on this site for the items I ordered as well, so apparently they were just trying to make money off the global pandemic. Disgraceful.

Thumbnail of user dougm447
1 review
0 helpful votes
May 8th, 2020

I purchased 2 face sheild hats, they said 7-10 days delivery. I understood that in this time that it could be delayed, ok. After 3 weeks I contacted them to check on my order. I got a response that it had shipped and they gave me a tracking number. I waited a couple of days and nothing, so I checked the tracking number. There was no record for that number, I emailed again after 5 days and another check on the number. Did not get a response. After another week with the tracking number still not working and no response from the company I emailed to cancel the order. 7 days later the order was delivered.

VERY poor quality, you cannot see through the face shield horribledistortion, just all around crap.

Thumbnail of user sherylb81
1 review
2 helpful votes
December 31st, 2019

Over one month later, I still have 2 items I have not received. But who cares. The two items I got are garbage. The 'cute' gnome sweatshirt is the worst quality fabric and the 'gnomes' are like a plastic, 70's iron-on sticker. The neckline is super tight. They were supposed to be gifts, but were so cheap and cheesy that I threw them away. Return policy is nearly impossible to qualify for. Do NOT believe the cute pictures, as the actual items look nothing like them. Can't believe I fell for this Facebook ad; never again!

Thumbnail of user lindad676
1 review
1 helpful vote
December 31st, 2019

I received a "sweatshirt " for Christmas. It certainly was not sweatshirt material. The fit was horrible. I could not reach anyone by phone. When I finally got an email from the company they told me that it had been longer than 15 days and could not return the shirt. They offered me a 10% discount on future orders. I told them I would not be ordering from them again

Thumbnail of user lourdesp7
3 reviews
12 helpful votes
November 27th, 2019

Made the mistake yet again to purchase something from FB advertising. Bought four xmas sweatshirts. Quality is poor - not even cotton. The print on the shirt bleeds so you cant tell what it says. Terrible. This coming from China. DO NOT BUY! Impossible to return.

Thumbnail of user robertw1720
1 review
0 helpful votes
May 20th, 2020

I ordered a product with a 5 to 7 day delivery ( I think). It has been 7 weeks and not yet received.

Thumbnail of user kristib21
2 reviews
3 helpful votes
December 19th, 2019

I have had quality items shipped from China multiple times BUT this is not the same kind of company and this order has been delayed for well over a month! The checkout page says Shipping (10-15). I bought a Christmas shirt and now it won't be here by Christmas. So Frustrating!
I tried to email them multiple times and the emails went unanswered. I received two of the tops and was told another shirt I ordered was out of stock. I'm still waiting on that refund. I have 3 more shirts that have yet to make it to me. I ORDERED THEM ON NOVEMBER 5TH! It is now DECEMBER 19!
I have disputed the order on PayPal and PayPal gives the seller the opportunity to respond but their response was simply "Could you please contact us via the email: xxxx, We will try our best to help you. Please kindly close the dispute. Thank you. https://www.wowsclub.com December 18,2019 at 7:38:27 AM EST"
I think that PayPal blocks email addresses because they want to see the seller resolve the issue but then they had the gaul to say "please kindly close the dispute." Yeah right!
Now they are trying to duck the bad reviews by changing their name to wowscloset.com

My advice is to not go into business if you have no desire to deal with customers and fulfill your orders in the quoted time.

Their info: company name: SHENESS LTD
Registration number: HE *******
Company address: Leontiou A, 167, HAWAII KAMELIA COURT 3022/Limassol, Cyprus

Tip for consumers:
This is on their TERMS OF SERVICE:
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use

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