• Zoopindia

Overview

Zoopindia.com has a rating of 3 stars from 2 reviews, indicating that most customers are generally dissatisfied with their purchases. Zoopindia.com ranks 123rd among Food Delivery sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate Zoopindia?
Top Positive Review

“Delicious restaurant food in train”

Durgesh M.
7/30/23

Food was vry tasty maja ah gaya quantity was almost for 2 prsn Shout out for chandani chock dhaba kanpur

Top Critical Review

“One of the worst services I have ever experienced.”

ASN P.
8/11/23

One of the worst services I have ever experienced. My order No is z*******699. I paid online for the food, I ordered. My food should reach on my birth at Vasai Road at 3:50 pm. I was damn hungry. But I was deprived from my lunch. When I contacted on the numbers given in the Zoop message, one lady answered and said wait a minute to confirm me the status of the delivery and cut the phone abruptly. After that I tried both the numbers provided in the message. Even though the number is ringing no one has answered my calls. This is of 9th August, 2023. I tried Zoop WhatsApp numbers to get connected. There is a stupid BoT except taking the complaint it's of no use. Today after 4 days when I raised again a complaint today I got my money back. There is no sorry or felt bad from their side. It's a useless app. My request to all is don't use Zoop at all. Thanks for your time.

Reviews (2)

Rating

Timeframe

Other

Thumbnail of user durgeshm2
2 reviews
2 helpful votes
July 30th, 2023

Food was vry tasty maja ah gaya quantity was almost for 2 prsn Shout out for chandani chock dhaba kanpur

Tip for consumers:
I just heard about the Zoop services.when I ordered my dinner by Zoop app. It was very simple and easy. I received my dinner at kanpur junction on time. The taste and quality of food was mind blowing. On the other part, services is unbeatable. My best wishes to Zoop and keep your services as it is..for future. All the Best!

Products used:
Order Food Online for all Types of Trains: Online ordering is allowed for all types of trains. You can order food online for delivery in Shatabdi, Rajdhani, Vande Bharat Express, Tejas Express, Duronto and all super-fast and express trains.

Service
Value
Shipping
Returns
Quality
Thumbnail of user asnprasad181067
1 review
0 helpful votes
August 11th, 2023

One of the worst services I have ever experienced. My order No is z*******699. I paid online for the food, I ordered. My food should reach on my birth at Vasai Road at 3:50 pm. I was damn hungry. But I was deprived from my lunch. When I contacted on the numbers given in the Zoop message, one lady answered and said wait a minute to confirm me the status of the delivery and cut the phone abruptly. After that I tried both the numbers provided in the message. Even though the number is ringing no one has answered my calls. This is of 9th August, 2023. I tried Zoop WhatsApp numbers to get connected. There is a stupid BoT except taking the complaint it's of no use. Today after 4 days when I raised again a complaint today I got my money back. There is no sorry or felt bad from their side. It's a useless app. My request to all is don't use Zoop at all. Thanks for your time.

Tip for consumers:
Please let more people know about this fraud so that they won’t get deprived from their ordered food when they need it at the most and hungry.

Products used:
Ordered food in train. Paid full. Lunch not received. Said that delivery person stuck in traffic. Stupid excuses.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Zoop is an online food aggregator helping railway passengers order food in their journey from best restaurants across 150+ stations PAN India for delivery right at their seat. Zoop is authorized by IRCTC (Indian Railways Catering and Tourism Corporation) under the e-Catering service.

Business History

Everyone considers the cuisine to be the most significant factor when traveling. Especially during the lengthy trip. However, the railway has started offering online meal delivery on trains. Zoop, the best app for ordering food in trains while traveling, is the first app to have a partnership with IRCTC. More than 10 lakh individuals have received food thanks to the IRCTC e-Catering partner zoop app, which now has plans to include more than 250 stations.

With the use of this app's automated order processing technology, restaurants can bring meals to customers perfectly and on schedule while continuing to connect them to the rails. Excellent restaurants are listed on this app. Additionally to having FSSAI approval, the restaurant adheres to the necessary regulations. By dialing 8010802222, the passengers can also place a meal order. Passengers can also make Order Food in Train on WhatsApp as well. They are able to trace the train they received thanks to the technologies they employ.

Benefits Of Using Zoop App

Food is a crucial component of travel, thus ordering it using the Zoop app has many advantages. This is something the railroad considers, which is why they provide their customers the Best App to Order Food In Train. Zoop is among the top apps in Train that offer meal delivery. The advantages of using this app are as follows:

At your seat, you will receive hot, fresh food.
This software gives you complete assurance that the food you eat is secure and hygienic.
You can order mouthwatering food items from this app, which functions as a national food aggregator for e-catering.
You can get a discount on group meal orders.
Additionally jain food option is also available
You are also able to track your train location.
You can Check PNR Status with the zoop app or whatsapp service.

Company Representative

Thumbnail of user zoopi1
Zoop I.
Typically does not respond to reviews

How do I know I can trust these reviews about Zoopindia?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Zoopindia?