ASN P.

One of the worst services I have ever experienced. My order No is z*******699. I paid online for the food, I ordered. My food should reach on my birth at Vasai Road at 3:50 pm. I was damn hungry. But I was deprived from my lunch. When I contacted on the numbers given in the Zoop message, one lady answered and said wait a minute to confirm me the status of the delivery and cut the phone abruptly. After that I tried both the numbers provided in the message. Even though the number is ringing no one has answered my calls. This is of 9th August, 2023. I tried Zoop WhatsApp numbers to get connected. There is a stupid BoT except taking the complaint it's of no use. Today after 4 days when I raised again a complaint today I got my money back. There is no sorry or felt bad from their side. It's a useless app. My request to all is don't use Zoop at all. Thanks for your time.