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I purchased a brand new Hero 10 Black that had an issue, so I contacted GoPro Support. They had me perform a few troubleshooting steps, submit a sample video, then they emailed me a return label. I sent the camera back and received a brand new replacement within two weeks. Their customer service reps were very professional and courteous, I had an overall great experience.
Products used:
GoPro Hero 10 Black
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GoPro was the pioneer in this sphere and the company still makes solid action cameras. But back...
