I ordered a Miyoo Mini plus as a gift for my brother. It was a little slow to ship at first, but coming from overseas this was understandable. I voiced my concern and WhatGeek reached back out to me and gave me loads of information about the tracking of my device. They also made sure to reach back out again after I received it. Love that!
I reached out to them after there was no update on my order for over a week. It took a couple days, but they did reach back out at supplied me with loads of info and tracking information.
Good on them for keeping tabs on their concerned customers.