I've shopped with numerous boutiques and know that you only can return non sale items for store credit. Okay, so I wanted to return a non sale item i purchased from them for store credit. They refused the return stating it was a pre-order. Pre-order? Umm no. No where does/did it say pre-order. No where does/did it say final sale. In fact it was the last item in stock when I purchased. Definitely better boutiques to shop with when they don't honor their policies.