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For all of you considering buying a fridge, I've been trying to get my warranty honored for over 1.5 months from them and they have still not sent me a new fridge or reimbursed me. I've called, emailed, sent photos and videos, talked through chat and no one is helping me. They just send me to someone new every time. I've been bounced around from one end of the company to another.
I sent in the photos and videos like they asked and now they want a video of just the cord. Then me next to the fridge. It goes on and on. It's ridiculous and I would recommend going elsewhere.
Tip for consumers:
They have strung me around for over a month, I’ve sent everything they’ve asked for and held onto a broken fridge while not having a replacement. They’re wasting my time and don’t even care.
Products used:
I got the mini retro fridge. The refund policy doesn’t even matter because when you try to get reimbursed or get it replaced they don’t help you.
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Empty.
Unless you want to be extremely frustrated, DO NOT purchase Frigidaire! I bought an 18"...
I would rate it a ZERO but that was not an option. The refrigerator has had issues since it was...
