Adam K.

What an absolute disgrace... just a joke of the customer service. Bought an Beko washing machine, WEY84P64EW, after two weeks the door seal tear apart during the standard wash in 30 deg. Just a ripped part of the door seal. Contacted their customer support... and have hit the brick wall. Guy named D... straight away told me that this is my fault and i can F... off. Contacted CCPC and they told me to contact a local in store manager to explain my issue, so I did. Really nice guy in Swords branch said that He will see if anything could be done, as it it should not happen within two weeks. So he wasn't able to contact Beko directly, and he did got in touch with the same guy from PowerCity customer support, and he was told the same. That i can fu. K off. And this guy from Swords branch said that the guy (based on the e-mail) conversation made his decision very fast.

This is all bull.hit, I will not take the blame for something that occurred withing two weeks from the purchase, and during a normal washing operation (washing process).

Stay Away from POWERCITY, AND BEKO.