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Ordered perfume for my daughter for Christmas but when my parcel arrived the perfume was missing.
Trying to my contact by phone was practically impossible so thought I'd try my luck with an email. Managed to get an initial response, after chasing, but no attempt to resolve my issue. Have now sent another two emails but without any reply. Dreadful customer service.
Will never purchase from this awful company again!
Products used:
Boots
Adrian B.'s review of The Fragrance Shop earned a Very Helpful vote
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Empty.
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