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Just compare the reviews for "regus.com" in SJ, BBB and Complaintsboard. Complaintsboard says regus is 100% legit. They use the bot replies to mark complaints as "Resolved", giving them a certified seal, while in reality they were never resolved. They also auto-resolve the complaints after some time, so if the fraud site is persistent in giving fake resolutions, it will eventually mark them as resolved.
Here's an excerpt from BBB, and another from complaintsboard for the same site;
BBB: "Customer Complaint: Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed."
ComplaintsBoard: "ComplaintsBoard has analyzed Regus and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 100%."
Ajay S.'s review of ComplaintsBoard earned a Very Helpful vote
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This site is a scam and should be shut down. I am a new business owner and they stole my 5 star...
Our website is listed on Complaintsboad.com with fake reviews. Some arepulled from this bugus...
Hi Ajay! Thank you for your review!
ComplaintsBoard.com doesn't use any bots for providing replies. The mentioned company's account is officially claimed, and it means that all responses are given by their representatives.
And here's how our resolution process works: each company has 30 days to provide an official reply to their customers (publicly or directly).
If the complainant doesn't respond within these 30 days, we consider that either the issue has been resolved or the consumer is no longer interested in the complaint. And it works for every company, with no exception. Complaints without any responses are never marked as resolved, unless they are outdated (older than 3 years).
We hope the process became clear to you now:)
For any other inquiries, please contact us at support@complaintsboard.com
Have a great day!
Kind regards,
Marianna from ComplaintsBoard.com Team