Andy P.

I ordered a bike for my son at a good price. They dispatched it with DX and they moved it between Northampton and Nottingham making no attempt to deliver it to my address. I raised this with customer service people on many occasions and they said they would resolve it, but they did not and this went on for over one month without delivery being attempted. They then cancelled my order without asking me and my 12 year old son is now left without a bike. They will not reinstate my order and I am unable to order another and certainly not at the price I paid.
Extremely disappointed in the service received