They do not follow the guidelines set in place, and when you ask for the essay to be fixed, the writers don't fix them and they don't tell you until 10 hours later when your stuff is already due. The customer service is horrible they claim to reply in under 10 minutes but reply 40 minutes later. Yes, the prices are cheap but it is not worth the hassle. Do not use this website. The orders are late too.
Hello AJ.
Thank you so much for taking the time to write to us. I wanted to let you know how sorry we are for the experience you had with one of our writers.
We pride ourselves on our excellent customer service. And in this instance, we clearly dropped the ball. We, again, are very sorry.
It will help us resolve the issue by sending us your order number or any proof of purchase so we can follow up effectively. If there is any way we can further assist you, please do not hesitate to reach out to us at https://bit.ly/3gjYdTb.