Alex S.

Horrible technical and sales service. Commercial machines break down quickly, and it's impossible to get parts to fix them. The company lies about providing credit / discounts on replacement models. Everyone promises to call you back but no one does. Incredibly messed up company, and the commercial grade machines and the specialized crappy coffee pods that go with them suck! The commercial grade coffee pods fail to operate 1/3 of the time because of the design characteristics. So, in other words, you lose a lot more money than what you think you will save buying this crappy system.