I ordered a game code and all went well, I even received a "Thank you for your order" mail. Then a few hours later (they don't work during 1100 PM and 0200 AM GMT) i received an email asking for verification. Some of the details they requested were already supplied while placing the order and they also requested additional information.
They whole email seems suspicious to me. I replied and explained to them that i had ordered the game cards and no I was not going to supply any more information. If this was not sufficient than I would cancel the order through Paypal. 30 minutes later i received the codes. A little while later another mail from customer support, here's an excerp: "You sure don't have to answer these questions, it is optional."
It all seems amateurish.