Had an issue with my dealership, so I escalated to Audi Canada, it has been 4 weeks and nobody called me yet with a resolution. I've called numerous times every week, asking to talk to a supervisor and I keep being told that they will call me back but they never do. I feel like they are playing chicken with me. I would never recommend this brand to anyone. There is nothing premium about this brand, worst customer service ever. I'd take my business somewhere else if I were you.