Alexandra S.

There is nothing great about this company! Booked a trip to Indonesia, paid extra almost $600 to have flights with fewer stops and less time at the airport just to find out that flight that they advertised as having 1 stop actually had 2 (that's what I was tried to avoid and paid extra for it). Called about the issue and was promised a call back which never happened (specifically said that I want to either change the flight or get a refund of the price difference or completely cancel this trip and I'll rebook with a different flight - this was still within the free cancelation window). 2 weeks later after multiple calls (me calling them and every time being told that they are still looking into this) I was told that there are no alternative flights. Asked to cancel this but was told that it's not outside the free cancelation window (they dragged it out for 2 weeks). So far they lied about the flights, about cancellation, about the call back - what else are they lying about? Will this trip even happen? The only answer I ever got from them was that somebody will call me back but nobody ever does and the last representative just rudely hung up the phone... Save yourself a headache and book your vacation elsewhere!