Alexis A.

I tried many times contact them using their customer service but nobody gave me answer. This is the message that i sent them:

" Hello! I've been your costumer for a long time and have indicated your company to a lot of people, due to the great service you always offered me, wich I am very thankful. I am the admin of HEALTHDESINGS BRASIL (at the facebook page), where Im helping you everyday (more than 2.000 likes).
I placed an order on May 17th, 2013 Order #*******, wich has the tracking number GM**************, by DHL and also the tracking number EE... that is from the Brazilian mail service.My package was curiosly refused by Brazilian Customs House, probably because of the Melatonin that was on the package, because of Brazilian`s Health policy.THe package was sent back to German on 07/25/2013 at 2:59 PM, but I discovered it only today.
The another one that i didnt receive is the Order #******* on October 8,2013 and I have no information about this.
The another problem is about the REWARDS. I have a list of name and e-mail of my friends that I helped them to create their account and they used my referral code and I didn't receive the rewards.
I know your serious company, and I'm pretty sure that you can understand me, so, I'm sendig this message asking for refund. I can disregard the shipments amount, but I would be really glad if you could pay me back the products money, or credits to buy in your site. Thanks a bunck and congratulations for the excellent tratment you always support to your clients.
Best Regards, Mrs. Assoni "