Have had nothing but issues with them from paying for items and not receiving to their site screwing up an order and reaching out immediately after the confirmation that the order was placed for them to change it and wouldn't change because of some no return policy but it was SECONDS! AFTER ORDERING! So it wasn't an exchange I was looking for them to fix it to get the larger sizes that I had put in my cart that their site switched!
The best was them saying my items were delivered but they messed up the address and tried blaming me when I had all of it screen shot and it clearly had my correct address! Terrible company terrible policies their unscented items were the only reason I dealt with their screw ups so many times before deciding to not lose anymore $$$ due to their lousy customer service! Don't waste your time your energy or money on this company!