Alice W.

I had to have camshaft replaced on the rear engine head. I deal with my Jeep dealership. I had all my maintenance records up to date. The lifters needed replaced as well as the valve cover gaskets. My bill was $1367.61. This warranty that I have would only cover after market products. They would not go along with the Jeep products. My dealership would only use Jeep products and I was told I had to pay the difference even for the labor charges and they wouldn't pay for the diagnostics either. They paid $648.58. And I was stuck with $719.03. I sent a copy of what I paid for a rental car and 10 days later I'm still waiting for some reimbursement. They are very deceiving as I look at it. If you had a Cadillac would you want a Volkswagen part to replace it if it were the same part needed. Of course not so I went with the Jeep parts which gives me a 2 year warranty. I'm very disappointed with this company and advise my family and friends to avoid them.