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I ordered an item and found a better one on another site a few hours later. I immediately emailed the customer service department and the response I got said because it was already processed I couldn't get a refund. So I got stuck with a non refundable item I didn't want. Thanks guys.
Alicia L.'s review of Avacare Medical earned a Very Helpful vote
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My mother-in-law's reclining wheelchair is 7 months old. It is now stuck in a reclining position...
I called to talk about sales tax, the guy who answered the phone asking my race and insulting me....
Hey Alicia,
We apologize for any inconvenience you experienced with your order.
Please consider our policy regarding canceling an order you already placed, as stated in our Help Center:
See if you’re quicker than us! Here at AvaCare Medical, everything happens instantly. Minutes after you place your order, it is ready to be shipped from one of our warehouses. If you change your mind, however, you can give us a call – we may still be able to cancel the order for you. If you already received the product and you are not 100% satisfied, we offer a refund on all unused and unopened products within 30 days of purchase. For full details check our return policy (https://avacaremedical.com/returns).