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I have ordered a TV Trolley showing on their website. What I received is a Package Box. It means I have to assemble it. Sorry, this cannot be acceptable. I need a refund for my money.
They need to advertise that the customer has to assemble it by himself.
Then they contacted me and refunded partially which I used to give a carpenter to assemble. Now I am satisfied.
Tip for consumers:
If you cannot provide assembly services dont sell it and waste time and money.
Products used:
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Dear Ali,
I am sorry to hear that you are disappointed about the experience you had with us. Almost all our products are sent as a kit, and need to be installed.
You will be contacted shortly to discuss more about this.
Regards,
Andreea
VidaXL