Alina A.

I was subscribed to their monthly socks box for nearly a year, but with recent coronavirus events I cannot pay it any more.
They write in their FAQ: "Once logged in, go to «manage my subscription» and click on «cancel» under the subscription field." BUT IT'S A LIE. There is no button there, instead they say: "To cancel email *******@mooshe.ca
"
I emailed them there last month kindly asking to cancel my subscription. They didn't even answer, and guess what - THEY CHARGED ME TODAY AGAIN. And still ignore my emails.
So I lost money for unwanted socks, while I am forced to count each penny due to crisis. And I loose time writing emails, and I guess I will loose time for going to my bank to block payments to mooshe manually, because they are just forking $#*!s.