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Allan M.

Contributor Level

Total Points
172

2 Reviews by Allan

  • RCG.se

8/14/18

You are presented with a price "including all fees and taxes" and after paying, you notice that they have added a 150 kr (15 Euro) fee.

They use this to cheat the results from Skyscanner so that they look like the cheapest but are more expensive than most other.

They also use different web entry points www and www2 and one says the fees are included but the other doesn't.

Really dodgy operation so just do yourself a big favor and avoid them. Don't believe me... check their ratings on TP and other sites.

  • Bravofly

9/24/14

As other users have written, they add a large administration fee, written in very small print, on the last page. If you are not observant, this is what you pay as it is the page where you enter your credit card details and click Buy!

This sort of dishonest practice makes me wonder what else they are hiding. I got the same ticket from another site for about the same price but that site at least was honest and upfront about what the ticket cost.

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Sofia B. – Bravofly Rep

Dear Allan M,

We are sorry that you are unhappy with the booking and payment process. We believe our pricing system to be clearly laid out from choosing the flight to the reservation and payment screens, therefore if you feel the price is too high it is possible to discontinue the transaction at any point until you click confirm. Anytime you add something such as our Assistance Package, luggage or the form of payment it is clearly indicated that the total price has changed.

Our service and credit card fees vary depending on destination, airline and type of card used therefore these must be added at those particular sections of the transaction process.

I am sorry you feel unsatisfied with our payment system and I hope this goes some way to helping to explain the service provided.

I remain at your disposal for any further queries.

Kind regards,
Sofia - Bravofly Rumbo Group

Allan Has Earned 12 Votes

Allan M.'s review of Bravofly earned 10 Very Helpful votes

Allan M.'s review of RCG.se earned 2 Very Helpful votes

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