Allan R.

Whilst I accept that we don't normally experience a problem with our Tesco groceries delivery, today was the exception! I have asked numerous times why don't Tesco use a group of drivers for each area. It is not rocket science and quite simply they would know where to deliver as they know the area. Today the driver didn't have a clue! She drove past our house and ended up 100 yards up the road. Banged on two neighbours' doors and still she was wandering around like a whirling dervish! Suffice to say she was not English, barely understood us when she finally arrived, no apologies and generally a poor driver who is responsible for day to day deliveries. Tesco don't have a customer service online chat or email, I wonder why? So I have posted the comments here, not that Tesco will read it but that is life!