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I've been a customer of Factor for around a year, enjoying their food and excellent customer service. Unfortunately, recent experiences include receiving recalled food, undelivered orders, and encountering disrespectful service from their customer center in the Philippines. Complaints about password changes were dismissed, despite a supervisor admitting to it over a recorded line. Overall, I don't recommend their service due to declining quality in both food and customer treatment. Consider ordering from a different provider.
Tip for consumers:
Horrific customer service, who are unhelpful
Products used:
Prepared food, meals
Allie F.'s review of Factor75 earned a Very Helpful vote
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