Amanda c.

I ordered a costume for my fiance. It arrived too small for him, Even though we checked measurements before purchasing. The hat was also cracked and broken because they put it in too small of a shipping box and smashed it before it even left their facility.
I tried to return it, Still bran new and obviously not worn, Only to find out there's a 18% restocking fee which is crap already.
To top it off, They didn't offer free return which obligated me to pay fedex price for shipping which was a additional $17.
The costume was already way overpriced from the beginning. Now they want to take even more money from me just to resell it again?
My family is really big into Halloween and they could have made a lot of money from us.
This company has proven who their priority is. It's not the customers, and I'll be sure to spread the word.