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Amber J.

1
Level 1 Contributor

Contributor Level

Total Points
241

3 Reviews by Amber

  • RockMerch

8/2/23

Ordered a shirt for an upcoming event. Received an email almost a week later stating my order is cancelled. Nothing mentioned on why? I had to send an email asking. Response was they are sold out. Why offer is it on your website. In fact it's still showing available to purchase! Really dissatisfied with this website and and customer service!

  • Beachsissi

2/15/23

Sizing is way off ordered a large due to my upper body size (36c) Took forever to arrive. Once it arrived the top size was more like a 34A bottoms were huge! Huge dissatisfaction. You have to reach out to them for a return address and tracking has to be included when shipping back. Real joke! Reached out and was advised I could send it back for a refund which shipping with tracking was over 100.00. They did offer to refund me 10% of my order so a huge 3.40 went back to me. This place is such a disappointment. I will never order from here again!

Service
Value
Shipping
Returns
Quality
  • SHEIN

12/23/22

Sizes are off, I have about 4 shirts that are either too big or too small. I returned two in one package as their website states to do so, also since they only provided one shipping that I paid out of pocket. I received a refund back for one item not the other and of course it was the less expensive item. I've reached out to their so called customer service. You basically have to do their job. After several emails of going nowhere it was not worth the 8 dollars of the other product. The people in this company certainly do not know how to do their job. I will shop elsewhere instead of dealing with this again.

Tip for consumers:
Don’t buy from this place

Thumbnail of user mollym16
molly m. – SHEIN Rep

Hello, sorry for any inconvenience. For better service, we suggest you contact our customer service via: https://sourl.cn/AVmS3g. Please enter【Contact Agent】and submit a ticket to us. We'll offer a proper solution for you asap. Thank you and have a nice day!❤️

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