I have used this company several times without a problem. This last time they forgot to send me 10 of the coupons I ordered. I contacted them. No response. They have zero communication with you. They send emails to let you know about your shipment etc., but once it's shipped, you're on your own! All automated, no response when you have an issue! Now I've switched to another couponing service. Too bad they could have just responded and easily rectified the problem! They lost business!