They have the worst exchange Policy. I Love the boot I brought. It is suppose to be a medium size. All my shoes are 7/12. This boot is so narrow and tight. All I wanted was a bigger size and they don't even allow you to exchange. This is a Terrible policy. Because I really Love the boot, but can't wear it. I am done with Betsey Johnson. Because I really like her products. Done Done.
Hi Amie!
We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@betseyjohnson.com, for additional assistance with this.
Sincerely,
Betsey Johnson Customer Service Team.