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$#*!ty $#*! support. Been using it for one year now, contacted the support three times so far, every time is the same. 0 improvement. When server was lagging and having voids, contacted them to fix it, always replied the same saying they needed to change the ip and port. And when I requested for the 'maintenance' to be done at a specific date and time, simply no more replies from them. I highly recommend y'all to just stay away from this provider. Id give it a $#*!ing 0/5 if I could.
Tip for consumers:
Avoid!!
Products used:
Game server
Amroth O.'s review of Nitrado earned 3 Very Helpful votes
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Hello Amroth O.
We are sorry that you had this experience, and we would like to request more information about your interaction with our support team, please send your ticket number to reviews@nitrado.net. We are committed to deliver the best experience possible, and we'd like to follow up your case. Thank you in advance!
Sincerely,
Luna