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I traveled with my family from Miami to Barcelona to see "El Clasico". It was the birthday present for my 2 kids (9 and 6 years old) who are super fans of Barcelona. I placed the order 1.5 months in advanced and got the confirmation right away... our dream come true!.
We got to Barcelona 3 days prior to the game and received a message that the tickets will be delivered the day day before the game which never happened, then received an email saying that the tickets will be delivered the day of the game by noon but it never happened... I was frantically trying to reach them as my 2 kids were in tears for hours, but nobody answered and end up watching the game in a hotel with my kids totally heart broken.
I've go the money back but only 100% not the 150% they promised, and no compensation for the traveling expenses or the trauma this has caused to my kids.
PLEASE DO NOT BUY ANYTHING FORM THIS COMPANY, they're a total disaster.
Ana H.'s review of GuaranteeTickets earned 3 Very Helpful votes
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I have bought 2 Barcelona tickets and 4 weeks before the game the order got cancelled. I did not...
5 days before the game they cancelled our tickets without explanation and told to refund! Nothing...
