Anastasia B.

We have one shopper in our area that is great, but one girl selects my order, doesn't send the intro text, and then dumps it after an hour. I've contacted Shipt about this several times and they say she has to complete an order and then I have to give her a bad rating to not permit her to select my orders anymore. I live in a small community so I'm sure it's the same person that does this.

The bad part is that they won't block her otherwise. All this after she said she was going to shop my order. She immediately dumped it and the Shipt customer service disconnected. I had to contact them again