anca b.

I ordered a bouquet of flowers- fragrant freesia and a bottle of French Veuve Clicquot Rose.
A bouquet of few carnations, roses and few other plants was delivered -not one freesia while the quality of the bouquet was very poor; a bottle of Bollinger instead of the rose champagne was also delivered. The company makes substitutions, does not contact the customer - and the substitutions are NOT comparable to what it is ordered. I would have not approved either of them for what I wanted delivered. I do not recommend this company, I will not purchase ever from them again. They do not deserve my business and I do not think their substitution practices are fair.I attached the pics of the flowers what I ordered and what was actually received. The company makes substitutions, does not contact the customer - and the substitutions are NOT comparable to what it is ordered. I would have not approved either of them for what I wanted delivered. I do not recommend this company, I will not purchase ever from them again. They do not deserve my business.

After the nitial $5 charge for the answer - which seemed to be all I had to pay, my card was automatically charged $60 month. Customer service is not going to refund the amount - I should have seen that on their site when I requested the service! I agree, I should be more careful in the future and not ever use their service again. I would rather pay legal fees- at least I know up front what to expect. Review your terms before signing up.