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This sucks big time. LookHUMAN used to be a wonderful company. You'd order from them and have your stuff right away. Then stuff started to arrive broken. I assumed it was due to the mail carriers. But now I can't even get my order! I've ordered from them for years and every year they've gotten worse and worse. Now it's at a point where I placed an order two and a half weeks ago and it's STILL just sitting at their facility in Kentucky. They're quick to take your money but have little to no intention of following through on delivery. LookHUMAN is NOT worth it anymore. Shop somewhere else.
Tip for consumers:
The site has many product options available for a design which is great. You can click on any of the products and it will have more products with the same design below it. The problem is getting them to actually send you what you order.
Products used:
Coffee mugs, stickers, greeting cards, shirts, pins
Andi R.'s review of LookHUMAN earned 3 Very Helpful votes
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Hi Andi,
We sincerely apologize for the inconvenience you've experienced with your recent order from LookHUMAN. It's disheartening to hear about your challenges, and we understand your frustration. We want to assure you that we take these matters seriously. Shipping delays and damaged items are not the standard we strive for. While this is the busiest time of the year, we are working diligently to address all customer concerns. If you haven't already, please email help@lookhuman.com with your order number so we can investigate further.
We value your loyalty over the years and want to regain your trust. Our customer satisfaction is paramount to us, and we are dedicated to making this right for you. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve the issue.