I placed an order for deerskin gloves on 5/25/23 - the price beat every other site I had looked at. I followed up the following week to ask when they would be shipped and John was very responsive. He said they didn't have the gloves I ordered in stock, so he upgraded me to a more expensive pair that was in stock, free of charge. Gloves were received on 6/5. Would order from Old Trading Post again in a heartbeat.