- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Cars.com has very poor customer service and generates very few good leads. We ran into several issues where deleted/sold vehicles would show back up for sale on their website out of the blue. We could not see them, remove them, or delete them from the backend where we have previously marked them sold. All requests to have them removed were ignored. This created confusion and made some customers angry. Hajreta Kadic in accounts receivable needs to be replaced with someone more competent and friendly. Julia Zayed as an account representative is worthless.
Products used:
Advertising
Andrew C.'s review of Cars.com earned a Very Helpful vote
Andrew hasn’t received any thanks yous.
Andrew doesn’t have any fans yet.
Andrew isn’t following anybody yet.
Empty.
