Andrew B.

After two weeks of waiting for shipping information on some firewood I ordered I called to check the status and was told it was placed on hold for verification, I was told if I hadn't called I would have never been informed! They then stated it would take an additional 1-3 day for verification and another 1-3 weeks for processing! I asked if there was a way to expedite the processing and they refused, said they were unable to do that. 4 days after calling to verify my information I received an email that my order had been cancelled with no explanation as to why. This is a bad company that treats their customers poorly, obviously has very poor management and I will never purchase from Rural King again. Additional I will make it a point to post this on every review forum and share my experience with everyone I know. Not that is matters because I have no doubt this company will be bankrupt in no time!