I ordered LOST seasons 1 to 6, when they arrived 17 of the 39 dvds did not work.One of them even had some chinese fella doing some visual experiment. I e-mailed them, they replied saying it was my dvd player, so i tried on my daughters dvd player, still the same. I have e-mailed on 6 more occasions, but they no longer reply.DO NOT BUY FROM THIS SITE. They are a canadian website, does anybody know where i could report them too. Andy. C.