Ange C.

You can find what you are looking for and they have a rating system that helps you choose the most efficient sellers. Great for online buyers!

I placed an order for £52.99 on 6th May to realize there was something wrong with it on the next day because it was not shipped as promised. I was not contacted and kept monitoring the website for the next 3 days. So Special kept selling the item I had ordered even though they were out of stock. There was not a mention on website about product being out of stock even though they knew it. Their telephone number does not work, it is never available. I finally had an email replied on the 10th May telling me my product was out of stock asking me if I wished to cancel my order which I did straight away, by email and through their website. I still have not seen my refund even though they promise to refund you within 7 working days. I have been asking for this refund for the past 16 days, they email me saying they are processing it but the money does not show up on my credit card. I have been shopping online for many years and this has been the worst experience I had by far. They are selling products they know are out of stock without telling customers, getting their money and then hanging on to it for as long as they can without any good reason. RUN A MILE!