I ordered the Nat Geo Subscription box back in December (guaranteed delivery by Christmas). Long story short, I have not received my box. They have no contact information other than opening a case. I have opened numerous cases and they have responded anywhere from 2 days to 1 week later with nothing but excuses of Christmas delivery was behind, the shipping carrier was behind, gave me a bogus tracking number and now (the newest) is that they moved warehouses and are behind. Sent most recent email to tell them to cancel the subscription and refund my money. Has anyone been able to contact them via phone?