Before you place an order with NINE WEST, think it 10 times. I love the shoes but YOU CAN'T CANCEL the order and the customer service is horrible. They hang up on me twice!. I never try to return anything but I image they make it hard either. My story is that I placed an order on a Friday, I called on Saturday to cancel it and although it was not shipped, they said that I have ONLY 1 HOUR FRAME after you place the order for cancellations.I called on Monday to try new luck and the lady told me that she was going to make a ticket for a cancellation and she gave me hope that it was going to be cancelled. The day after I saw that the order was shipped!. That is UNACCEPTABLE.
Hi Angela,
This is music to our ears! We're so glad our team is helping you see results. Thank you for the wonderful feedback.