Angela V.

I ordered 50 T-shirts for our family reunion. The electronic notifications, tracking and customer service was Tier 1. Excellent. However call volumes were high but you are provided an estimate wait time and alternative options for contacting a CSR. I was able to communicate very well via phone and email.

When I received my initial order, I noticed a production flaw and immediately contacted ooShirts. A representative contacted me the very next day and worked diligently to correct my order. I was 100% pleased with the 2nd order that was processed with no additional charge. The production and delivery turn around was quick. My contact was Jasmine who was the ultimate professional.

I admit that I read all of the negative reviews before ordering but based on the cost and the time that I allowed between ordering and the event, I calculated this would be worth the try. I was shocked that I received this quality of customer care because the reviews were so bad. However, my experience was very positive one, although not perfect but the ultimate result was perfect!
My t-shirt order included colored shirts with a wide range of sizes and I literally paid 50% less than I would have paid with a similar competitor for the same products. I did my homework.

I'm very pleased with my decision to use ooShirts for our family reunion picnic event and plan to use them again.