Nice options, like the try on. Received product in good time, nice case and cloth. Frame of one light weight but can see as expected (quality matches price). The other pair the frame and nose piece do not work with my prescription which I there was no way I would know that when ordering. The "guaranteed return" is not true - there is an automated response to keep trying and make them work.
Thank you for reaching out. Your words are important to us as we continue to strive to improve our product & services.
We determine possible solutions for each type of issue with the glasses. If the steps provided do not fix the issue, we do offer Satisfaction Guarantee.
We were also waiting for your response to our email regarding your new frame choice, then we will make your exchange order.
We will send you a follow-up email and continue with our conversation there so that we can talk more about your return/exchange order.