This is poor customer service from VFS OCI Misc service for minor. I downloaded the forms from their checklist see this link - https://visa.vfsglobal.com/one-pager/india/united-states-of-america/oci-services/pdf/oci-misc-services-minor-checklist.pdf. When I checked the status it says I send the wrong parental authorization form, but I send the form based on the checklist. It was their mistake and they are blaming me, which is unacceptable. Also, they said the photo is not acceptable which I don't understand because it as the same specification mentioned in the application package. Now I have to resend the parental authorization and new photo in order to process the application again. What a waste of time and effort.?