Anita G.

Hoping to use less expensive ink cartridges, I ordered here. I chose the ones recommended for my printer. They didn't fit. "Incompatible" is the message printer kept giving. I double checked to be sure I ordered correctly - yep - exactly the numbers I used to get from Amazon that worked. Emailed to ask for authorization to return for refund. Began a series of emails with them saying it was my fault, I ordered wrong, then offering several steps that might make them work. I kept saying refund please. Weeks have passed and they aren't offering a refund. I only gave this company one star because zero isn't offered here.