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anna a.

Contributor Level

Total Points
80

1 Review by anna

  • Rummos-shop

3/15/22

Their webshop is a total scam! Don't order here if you don't want to throw away your money.
I ordered shoes, and the product needed to be exchanged. It took me months to get a reply to my many many mails, messages, contact-forms, before I finally got a reply about how and where to sent them for exchange.
The shoes were picked up (new, unused, in box) but they never shipped me an exchange pair of shoes, nor did they refund or did they get in touch.

Basically they've cashed €100,- without selling the product, and their customer service is unreachable.
(Actually it was more, since I had to pay €18,- for the shipping costs of the exchange, despite their policy of free shipping for exchange).

I have sent of 12 emails, several contact-forms on their website, and over 20 messages on instagram and facebook. No replies whatsoever.

TOTAL SCAM.

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