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Anne G.

Contributor Level

Total Points
161

2 Reviews by Anne

  • Uber

5/19/23

The Uber App is terrible and confusing. I've taken an Uber to an exact address of a medical building. When I request a ride for the return trip, the Uber app will not show the exact address, just the businesses in the area, e.g., gas station, flower shop, etc. This happens repeatedly. Invariably the driver cannot find the exact pickup spot and I've waited and waited and gotten charged for a no-show trip when the driver is the no-show. Trying to maneuver this confusing App to reverse the charge for the no-show driver is another Uber nightmare.

Products used:
a ride that didn't happen

Service
  • Lakeside

8/20/22

CUSTOMER BEWARE. I placed an order with Lakeside Collections & paid with my Visa. I then was deluged with e-mails promoting their products. I tried unsubscribing many times to no avail. I then contacted Lakeside & requested removal from their e-mail list. I rceived reply from their Customer support saying they would do so. I discovered Lakeside had surreptitiously used my Visa to enroll in their program LSCPerks.com whereby I was unknowigly paying for their advertising which I had attemped to escape from.

Attached is confirming e-mails:
The Lakeside Collection - Lakeside - Technical_Website_Help
Yahoo
/
Archive

Lakeside Customer Support <*******@lakeside.com>
To:
Anne

Wed, Mar 2 at 12:23 PM

Hi!

Your request (Ticket #*******) has been updated. To add additional comments, reply to this email.

Kathy Schindler (The Lakeside Collection)

Mar 2,2022, 2:23 PM CST

Hi Anne,

As requested, I have removed your email address from our email mailing list. Additional email promotions may reach you before your cancel request has been processed. I apologize for any inconvenience you may experience due to this time delay.

Please let us know anything additional you need.

Best Regards,

Customer Support
The Lakeside Collection

Anne

Mar 2,2022, 9:52 AM CST

The following query was submitted by a customer on the Lakeside Collections website:

Customer Name: Anne

Customer Number:

Customer Email Address: *******@yahoo.com

Service Area: Technical_Website_Help

Customer Comments:
STOP SENDING ME E=MAILS. I'VE PRESSED "UNSUNSCRIBE" COUNTLESS TIMES WHICH DOESN'T WORK. I'VE TELEPHONED YOUR CUSTOME SERVICE WITH A REQUEST TO STOP SENDING ME E-MAILS AND I"M STILL GETTING THEM. I"VE BEEN DELUGED WITH E-MAILS EVER SINCE I MADE THE MISTAKE OF PLACING AN ORDER.
This email is a service from The Lakeside Collection. Delivered by Zendesk
[5MV6L3-29PL]

CUSTOMER BEWARE. I placed an order with Lakeside Collections & paid with my Visa. I then was deluged with e-mails promoting their products. I tried unsubscribing many times to no avail. I then contacted Lakeside & requested removal from their e-mail list. I received reply from their Customer support saying they would do so. I discovered Lakeside had surreptitiously used my Visa to enroll me in their program "LSCPerks.com" whereby I was unknowigly paying for their advertising which I had attemped to escape from.

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