I ordered an excersise bike in the middle of February, I needed to return the bike as a part was broken, it took weeks before the item was picked up. They have received it but I've still not received my refund, I've phoned them spoken on their chat each time i get fobbed off, this company is getting worse they're quick enough to take your money but getting a refund I'm lost for words I'd give 0 stars if I could